Our data-driven solutions realign Your operating model to deliver more efficiency with a strategy that delivers results!

Clients & Collobrations

Our Purpose

CapRock has helped clients understand operations, rethink strategies, and deliver results that work! Our data-driven solutions realign your operating model to deliver more efficiency and quality at a lower cost.

Who We Are

We are a Business Performance and Productivity Improvement Consulting firm that believes in the power of our people to collaborate with our clients to deliver amazing and sustainable results.

CapRock supports the full suite of services.

First, to identify the current situation, gaps and opportunities for improvement of your operations or business unit.

Second, tailor your improvement plan and leverage our suite of services to develop the right improvement implementation: labor/work improvements, workflow, layout, process, documentation/procedures, automation, systems, digital tools and apps to streamline work, increase efficiency and productivity.

Third, Support Implementation and Sustainability plans and execution.

How Can CapRock Help?

We evaluate current workflow, processes, systems, and labor challenges in collaboration with you and your team. CapRock will provide a detailed improvement roadmap to pinpoint the priorities and improvement steps.

You will gain operational insights to make decisions about where to invest time and resources to deliver measurable and attainable improvements that impact the bottom line!

What does project engagement look like and how do we move forward?

We will meet you and understand your business needs and goals, develop a project engagement plan, project schedule with detailed target outcomes, and gain your agreement to move forward.

Engagement Execution

Our Engagement Principals: Over Communication to ensure the engagement stays on track and there are no surprises!

CapRock Project Manager will coordinate the engagement with your team and our staff, ensuring the highest level of collaboration, engagement tracking of project milestones and key activities to deliver on the promise on time.

Engagement Results

Deliver actionable data-driven solutions to deliver more efficiency with a strategy that delivers results!

Analysis to help you understand the measurables and the right path forward.

Improvement Roadmap that prioritizes improvements utilizing CapRock’s improvement Roadmap matrix. Matching Priority, measured by ROI impact to the business, and difficulty measured by challenges and cost to implement. For Example:

“Low hanging fruit” -That delivers nearly immediate results at a low cost to implement.
High Priority/Low Difficulty – Solves key operational challenges with high ROI to unlock efficiency and quality with minimal impact to implement (cost/schedule)
Lower Priority/High Difficulty – Solves a lower priority improvement with lower ROI and higher cost and difficulty to Implement

Our Services

Client Testimonials

Health Care Practice Studies Across the US.A Client with 160,000 providers and offers a suite of services to manage medical records, revenue cycle, patient engagement, care coordination, and population health.

The CapRock team helped us plan, organize, and perform healthcare practice studies and analysis including Pediatrics, OBG/VN, Multi Specialty, Orthopedics and Primary Care doctor practices across the US.

The studies were performed across the entire workflow of each practice, from back office functions such as billing, call center, claims, reporting, etc. to front office functions and workflows supporting patients. Throughout the healthcare practice study project, I found the CapRock team to be great to work with, proactive, professional and diligent. The CapRock group of professionals worked in a highly open and collaborative way with our team.

A global corporation based in the United States that supplies plastic, cellulose, and fibrous film and packaging to the food service industry.

It is my pleasure to recommend CapRock Global Solutions.

We retained CapRock to perform time studies, labor and workflow analysis to identify opportunities to quantify labor and process times, eliminated wasted steps and pinpoint process and workflow improvements within the US based plant.

The CapRock team delivered on the promise and provided valuable data and recommendations to help us best utilize our staff, streamline work processes and improve operations to support our customers.

The CapRock group of professionals worked in a very collaborative way with our management team and represented workforce. The CapRock team executed the project as planned and delivered the key outputs and recommendations our team needed.

I recommend the CapRock Global Solution organization.

American chain of fast food restaurants based in the US. The restaurants serve a variety of Mexican inspired foods with over 7000 restaurants.

It is my pleasure to recommend CapRock Global Solutions. Throughout the project I found the CapRock team to be great to work with, proactive, professional and diligent.

The CapRock team helped us plan, organize, and perform Resource Allocation Studies and Workflow Analysis at restaurants in the US.

The CapRock group of professionals worked in a highly open and collaborative way with our team and delivered on the promises. I look forward to partnering with CapRock in the future.

I highly recommend Rick Martin and the CapRock Global Solution organization.