Time and Motion Study Consulting
Measure time to complete tasks to optimize your Work Process and Staff Efficiency
Time and Motion Study Consulting
Measure time to complete tasks to optimize your Work Process and Staff Efficiency
Time and Motion Study Consulting for Labor and Workflow Analysis
CapRock provides time and motion study consulting for companies that need accurate labor data, staffing analysis, workflow improvement, and productivity recommendations. Explore our broader productivity consulting services or contact us to discuss your operation.
We perform Time & Motion studies to measure the time to perform the steps in a process and to complete tasks.
Then we produce labor goals and standards, to help you identify and confirm the right number of staff for your workload and work schedules.
Our study finds opportunities in your process steps to increase efficiency or eliminate and streamline workflow and work.
Depending on your operation, CapRock can use direct observation, video studies, and MTM predetermined time methods to measure work accurately across call centers, stores, service teams, manufacturing, and other business operations.
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When Companies Need a Time and Motion Study
- Staffing levels are unclear
- Labor costs are rising
- Work has changed but standards have not
- Managers need data to support scheduling
- Leadership needs objective workflow analysis
Time study data can also support engineered labor standards that help organizations set fair expectations, plan staffing, and measure performance consistently.
For organizations that need a broader improvement roadmap, CapRock also provides productivity improvement consulting to help prioritize and implement operational changes.
When a company needs a broader review of waste, bottlenecks, and workflow gaps, a Lean Operations Assessment can help identify the highest-value improvement opportunities.
Results
Time & Motion studies review daily work tasks, customer interactions, retail and food service activities, inventory management, service operations, manufacturing processes, healthcare workflows, and production tasks to determine staffing needs and work time requirements.
This helps organizations understand how many employees are needed for each shift and how much time is required to meet performance, service, and revenue targets.
For example, if a team staffs 8 employees for a 10-hour shift, that equals 80 labor hours per day. If the study shows the work requires 65 hours, the operation may be overstaffed by 15 hours per day. Over a year, that can equal 3,600 labor hours, or roughly 1.7 full-time employees and more than $64,000 in excess annual payroll.
Time Study Project Steps
Client Testimonials
Find out how a Time and Motion study helped some of our clients.
US Retail Services Stores with over 20,000 locations in the US:
The CapRock Team has performed operational studies in our retail stores across the country. CapRock remains the vendor of choice for performing in-store studies.
The CapRock Project provided us real-world operational and workflow data, executing specific operational and customer facing tasks and routines. The results provided the data we needed to optimize our operations and better serve our customers.
We found the entire CapRock experience from initial project development, data collection, to delivery of the final report to be well planned, flexible to support our additional data needs and collaborative.
The CapRock teams are a pleasure for our frontline retail employees to work with, and they are always welcomed in our stores. Their ability to connect and partner with our employees, while collecting detailed observational data, workflows, and insights, without being intrusive is truly valuable to our organization.
Manufactures with Facilities across the US:
We retained CapRock to perform time studies, labor and workflow analysis to identify opportunities to quantify labor and process times, eliminated wasted steps and pinpoint process and workflow improvements within the US based plant.
CapRock delivered on the promise and provided valuable data and recommendations to help us best utilize our staff, streamline work processes and improve operations to support our customers.
The CapRock group of professionals worked in a very collaborative way with our management team and represented workforce. The CapRock team executed the project as planned and delivered the key outputs and recommendations our team needed.
I recommend the CapRock Global Solution organization.
A QSR / Restaurant Chain with over 5000 US Stores:
We have had the distinct pleasure of working with the CapRock team over the last two plus years, after performing our due diligence on engineering consulting firms specializing in labor analysis and productivity solutions. Throughout the entire project, the CapRock team has reinforced that we chose the right company.
They bring extensive experience in a variety of industries, while also having expertise in the QSR industry. This combination was exactly what we were looking for. CapRock is a true partner, getting in and really understanding our operations and helping us to develop tools and processes to take meaningful actions to improve efficiency.
CapRock has gone above and beyond to help us identify solutions, assist as we learn how to make impactful changes and keep us on the path when we stumbled.
They have worked with us to develop dynamic tools for the ever-changing business needs of now and into the future. A true partner in every sense of the word.
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To support our clients with the best possible solutions and deliver on schedule without the surprises!
Frequently Asked Questions
What is a Time & Motion Study?
A Time & Motion Study measures the steps, time, and workflow involved in completing a task or process. The results help organizations understand labor requirements, staffing needs, process efficiency, and improvement opportunities.
When should a company use a Time & Motion Study consultant?
Companies often use a Time & Motion Study consultant when staffing levels are unclear, labor costs are increasing, work processes have changed, or leaders need objective data to support scheduling, labor standards, and productivity decisions.
Can time study results support staffing models and labor standards?
Yes. Time study data can be used to develop engineered labor standards, staffing models, and performance expectations that are based on observed work requirements and operational conditions.
What industries use time and motion studies?
Time and motion studies are used in manufacturing, retail, food service, healthcare, distribution, call centers, field service, and other operations where labor planning and workflow efficiency are important.
Ready to find out more?
Contact us today to see how we can improve your business with Time & Motion Studies!