Aviation Maintenance Provider Achieves $1.5 Million in Annual Savings

Client Profile
An aviation repair and maintenance company needed to remove bottlenecks, increase efficiency, and better understand resource requirements to support service requests.

Challenge
The company wanted to streamline work processes and quantify the capacity of associates and technicians to improve service delivery and resource planning.

Approach
CapRock conducted an operations and workflow assessment using time and motion studies, direct observations, interviews, and data analysis across key processes.

Results – Identified steps to Increase utilization of resources by 5%, - Reduce overtime by 50% ,- Reduce expedited shipping costs by 50% - Increase technician efficiency by 50% - Developed a plan for 50% reduction in rework frequency - Identified $1.5 million in annual savings opportunities

Key Outcome
Comprehensive time and motion analysis delivered substantial improvements in efficiency, cost control, and service capacity.